Air & Ground: Rates and Regulations
When you choose Pets Travel Care, you’re placing your beloved family member in our dedicated hands. We approach our responsibility with the utmost seriousness, committed to ensuring your furry companion reaches their destination safely and comfortably, no matter what it takes!
Air Travel
Here’s a breakdown of our air pricing, tailored to meet your pet’s specific needs:
- Air Travel Consultation Fee (priced per pet)
- Ticket Purchase Fee
- Mailed VIP Pet Packet
- Pet’s Airfare, based on their crate size and weight
- Vet Packet (required for Hawaii & International travel)
- Customs Clearance (for International travel)
For a personalized estimate, please complete our pet travel form.
| Air Travel Consultation | 1st Pet | 2nd Pet | Each Additional Pet |
|---|---|---|---|
| Continental U.S./Alaska/Puerto Rico | $425 | $325 | $325 |
| Hawaii | $500 | $400 | $400 |
| Flight Nanny | $450 | $400 | $400 |
| Roundtrip Continental U.S./Alaska/Puerto Rico | $800 | $600 | $600 |
| Airfare (per Pet) | |||
| Continental U.S | $450 - $1,900 | ||
| Alaska/Puerto Rico | $550 - $2,100 | ||
| Hawaii | $600 - $2,000+ | ||
| Ticket Purchase Fee | |||
| Based on Airfare Price | $40 - $90 | ||
| Mailed VIP Pet Packet | |||
| Subject to Carrier | $50+ | ||
| Vet Packet/Application (For Hawaii) | |||
| Based on Service Needs | $200+ | ||
| Customs Clearance Fee | |||
| Based on country of origin and number of pets | $850+ | ||
| Rush, Weekend & Holiday Fees | |||
| Subject to notice and travel day | $200 - $500 |
Air Pricing Components
Air Travel Consultation
This base fee covers our comprehensive service in researching, preparing, and scheduling your pet’s relocation from start to finish. It does not include your pet’s airline ticket, travel crate, or any other associated travel costs.
Airfare & Ticket Purchase Fee
The primary determinant of pricing is usually your pet’s weight inside their crate. As your pet’s size and weight increase, so does the cost of airfare. Pricing structures can vary between airlines.
Airport Transportation
We collaborate with a global network of pet travel experts to ensure secure and smooth transportation to and from airports worldwide, for both domestic and international journeys. Our services include door-to-door options, priced based on locations within an hour of the airport.
A one-time $75 Handling fee applies per city for arranging boarding, crate purchase, customs clearance, transportation, or vet services. No fee is charged if these services are not needed.
Pet Travel Packet
The Pet Travel Packet includes physical copies of your pet’s travel documents, crate tags, stickers, and a special gift for your pet. You will also receive a customized electronic Pet Travel Packet that will be emailed to you before your pet’s flight.
Vet Packet
The Vet Packet comprises essential documents required for your pet’s international travel. This includes a pre-filled health certificate, application forms, pre-paid FedEx mailing to and from the USDA, and a money order for USDA endorsement
Customs Clearance
Pets arriving on international flights must undergo customs clearance, which involves ensuring they have the correct paperwork for entry. This process typically takes 1-4 hours and includes collecting and submitting paperwork for final approval at the customs office, followed by coordinating with the airline cargo facility for pet release. Airlines may also charge a release fee for pets picked up from international flights.
Ground Travel
Pets Travel Care provides an alternative to air travel with our comprehensive pet ground transportation services.
Our ground pricing is based on two main components:
- Ground Travel Consultation/Planning Fee
- VIP Private Ground Transport (priced according to mileage and timing)
For a personalized estimate for ground travel, please fill out our pet travel form.
| Ground Travel Consultation | |
|---|---|
| Travel Planning Fee – Standard Transport | $400 |
| Travel Planning Fee – Rescue Rate for Shelter Animals | $350 |
| Travel Planning Fee – Roundtrip | $700 |
| VIP Private Ground Transport (per Vehicle) | |
|---|---|
| *Under 500 miles served based on location, availability and situation | TBD |
| 500 - 4,000 miles | $1,150 - $6,600 |
| Additional Handler (3 - 5 pets) | |
|---|---|
| Subject to mileage | $800 - $1,500 |
Ground Pricing Components
Ground Travel Consultation
This base fee covers our dedicated time researching, preparing, and coordinating your pet’s entire relocation process. It includes collaboration with our trusted drivers to ensure safe and comfortable ground transportation for your pet. Please note, this fee does not include the cost of transportation itself, which is calculated based on mileage, nor any additional services required.
Ground Transport
The cost of your pet’s transport is primarily based on mileage and/or timing and includes all expenses such as driver’s time, fuel, vehicle maintenance, and amenities like private door-to-door transportation in heated/air-conditioned vehicles. Our service also includes communication updates from the driver, regular comfort stops, overnight stays in pet-friendly accommodations if necessary, medication administration if needed, and personalized care including feeding and attending to your pet’s belongings.
Payment Methods
PayPal, American Express, Visa, MasterCard, Discover, check or money order. Service does not commence until Travel Consultation fee is collected/paid.
Refund Policy
Air Travel
If you cancel within 24 hours of submitting your signed contract, we will refund your Air Travel Consultant fee minus a $150 administration fee.
No refunds will be issued more than 24 hours after submitting your signed contract or for rush services. In the event that circumstances prevent the planned shipment of your pet, or if you have a change of plans or change of mind after 24 hours, our service agreement will remain active for six months from the date of receiving your signed contract.
Ground Travel
If you choose to cancel within 24 hours of submitting your signed contract, we will refund your initial payment fee minus a $150 administration fee, provided that a driver has not yet been assigned or is en route.
No refunds will be issued after 24 hours of receiving your signed contract or once a driver has been assigned. In the event that circumstances prevent the planned shipment of your pet after this period, our service agreement will be extended for six months from the date of receiving your signed contract
